Refund policy

Disclaimer: You accept responsibility and risks of any tunes and added features by M-Engineering. If you are not the end user of the car, you will be solely responsible for notifying the purchaser and/or customer they also accept the responsibility and risks of these and M-Engineering is not liable. M-Engineering is also not liable for voided warranties due to installation of our products. 

Return Policy: All sales are final and non-refundable. M-Engineering provides specific software calibrations for individual vehicle use and is not liable for misuse or vehicle behavior due to installation error or mechanical issues. M-Engineering will work one-on-one with individuals to assist with remote diagnosis to vehicles to our best ability and advise next-action steps as needed. End-users are responsible for vehicle maintenance, integrity of aftermarket parts installation, and having their vehicles up-to-date with their manufacturer's latest updates and TSB's.

Our tunes and support are not transferrable between customers and/or cars if sold, etc. If you sell a car with our tune on it and we need to adjust the tune afterwards or help diagnose an issue, the new customer/owner will be charged a new fee.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please email in any screenshots and codes and logs to info@m-engineering.us so we can have all information to help you as quickly as possible.